Le Pavillon New Orleans
Our Policies & FAQ
Alcohol
Please be advised that guests must be 21 or older to purchase and consume alcohol at the hotel. No alcohol purchased outside the hotel may be consumed in public areas of the hotel. Alcoholic beverages are permitted to be carried outside the hotel if they are not in glass containers.
Cancellation
The cancellation policy will vary based on the rate plan and booking date(s). Please see "Reservation Policy and Confirmation" when checking availability and booking reservations.
Cash & Checks
We do not accept cash or personal checks. All transactions must be completed with a debit or credit card.
Check-In
Check-in time is after 4 p.m. The minimum age to check into the hotel is 21 years old. We are happy to accommodate early arrivals based on availability. A fee of $75 plus 16.2% tax will apply to all arrivals before noon.
Check-Out
Check-out time is at 11 a.m. Fees may be applied for late departures. Please contact the front desk for availability and fee information.
Connecting Rooms
Connecting rooms are not available at our hotel.
Credit Cards
Most major credit cards are accepted with a valid picture ID. Upon check-in, the estimated charges plus an additional $100 per night for incidentals will be authorized. The authorization amount will appear as an immediate charge for debit card users. Unused authorizations are released at check-out but may take up to 10 days to process.
Currency
All rates and charges are quoted and processed in U.S. dollars.
Deposits
When booking, an advance deposit equal to one night's room, tax, and historic preservation fee will be charged to your debit or credit card. Declined charges will result in the immediate cancellation of your reservation.
Early Departure
A fee of one night's room and tax fee will be charged for all early departures. Refunds will not be issued for fully prepaid reservations.
Housekeeping
Housekeeping service is provided daily.
Hurricanes & Severe Weather
The hotel will remain open unless local authorities order a mandatory evacuation. If a mandatory evacuation is issued, all guests and employees must evacuate. There are no exceptions to this policy. Should a major weather event result in a state or federal declaration of emergency, the hotel reserves the right to cancel any reservations over the prescribed period without penalty to guests and without re-accommodation.
ID Requirements
A valid government-issued ID is required for registration and all debit and credit card transactions.
Parking
Valet parking with in-and-out privileges is available to all meeting attendees and registered guests. The overnight valet rate is $55 plus a 12.45% parking tax.
Payment
Payments must be rendered in full at the time of check-out or when services are provided. Failure to settle charges could result in denial of service, debt collection fees and/or legal action.
Pets
Pets must be dogs under 50 pounds; some breed restrictions may apply. There is a limit of two dogs per guest room. The non-refundable pet cleaning charge is $175 plus 16.2% hotel tax per stay. An additional cleaning fee will be applied if a room change occurs. Additional fees will be charged if damage occurs. Pets are to be secured in the guest room in a crate should the guest need to step our for a brief amount of time. A cleaning fee will not be charged for service animals. Emotional support animals are not considered service animals under ADA regulations or Louisiana law, and a cleaning fee will be applied. Pets disturbing the quiet enjoyment of other guests or displaying aggressive behavior will be asked to leave the hotel.
Photography & Videography
Le Pavillon is private property and maintains a strict policy against the use of its hotel grounds (all interior spaces, exterior grounds, etc.) for unauthorized professional or commercial photography/videography purposes. Unauthorized professional photographers/videographers will be asked to leave the hotel property immediately.
Professional photography on the hotel’s grounds is offered exclusively to guests who have contracted a catering event or group room block within the hotel. These guests will work with their sales manager at the hotel regarding the details of their planned photography/videography session, including pre-arranging a specific date and time, logistics and providing a certificate of insurance in advance.
For any questions or additional information, you may reach out to sales@lepavillon.com.
Rollaway Bed
Rollaways are available upon request and subject to availability.
Smoking
All public areas, guest rooms, and dining areas are 100% non-smoking. Vaping indoors is not permitted. A fee of $350 plus 16.2% tax will be applied if there is evidence of smoking in the hotel.
Room Capacities
Each room has a maximum number of occupants allowed. Housing more guests in a room than the designated capacity permits is a life safety issue. Guests with more people in their rooms than permitted will be required to reduce the number of people in the room or purchase an additional room.
When is Bijoux at Le Pavillon open?
Our signature restaurant, Bijoux serves breakfast only and is open from 7:00 to 11:00 a.m., seven days a week.
What are the hours of Bar 1803?
1803 is open from 5 p.m. to 11 p.m. daily.
Do I need to make reservations in advance?
You are not required to make an advanced reservation, but is recommended around the holidays.
Are pets allowed at Le Pavillon?
Dogs up to 50 lbs are welcome. A non-refundable pet fee of $150 applies, per dog, per stay.
Does the hotel offer free WiFi?
Yes, complimentary WiFi is available throughout the hotel's public spaces and in guest rooms.
Is smoking allowed?
All guest rooms at Le Pavillon Hotel are 100% non-smoking. Smoking is permitted in designated areas outside the hotel.
Does the hotel have accessible rooms?
Le Pavillon offers eight accessible rooms for your convenience. If you do not see ADA rooms while booking, please contact the reservations desk.
Is there an early departure fee?
Yes, for bookings where guests leave prior to the reserved date, an early departure fee of full room and tax will be charged.
How do I get to the hotel?
Le Pavillon is located on Poydras Street in the heart of New Orleans' Central Business District and is easily accessible by car, cab, and public transit. We're located approximately 25 minutes from Louis Armstrong International Airport (MSY) and just two blocks from the St. Charles / Poydras Street streetcar station. For specific directions, please see our Location page.
Does the hotel have parking? How much is it?
Le Pavillon offers valet parking for your convenience at a rate of $55 + tax, per night.
What are some attractions near the Le Pavillon Hotel?
Within a mile of the hotel, you'll find some of New Orleans' biggest attractions, including the Caesars Superdome, the French Quarter and Bourbon Street, the Smoothie King Center, Lafayette Square, and many others. See our Out & About page for more nearby attractions and things to do in New Orleans.
How far are Bourbon Street and the French Quarter from the hotel?
The French Quarter and Bourbon Street are just under a mile from the hotel, an easy 10- to 20-minute walk. Walking is the easiest and fastest way to get to the French Quarter.
What are the year-round events in New Orleans?
New Orleans is known as the Festival Capital of the World, so each month brings a major event. Check out our Events Calendar for upcoming festivals and annual events to plan your stay around one of the bigger events happening in New Orleans.
How can I book a meeting space?
To reserve a conference room or meeting space at Le Pavillon, simply fill out the online RFP for, accessible on our Meet & Celebrate page, and a member of our team will get in touch with you to seamlessly plan your event.
Can I have a wedding at Le Pavillon?
Certainly! Le Pavillon is one of the most romantic destinations in downtown New Orleans for timeless weddings with a classic touch. Browse our wedding venues, catering options, and full-service packages to easily plan your celebration.
How many meeting spaces does Le Pavillon have?
The hotel has eight venues with nearly 9,660 combined square feet of space across three floors, including a rooftop complex, a dedicated theater, and a petite ballroom for banquets and receptions.
Does Le Pavillon offer catering?
Yes, the hotel offers an extensive catering program with packages and menus for meetings, corporate events, social occasions, weddings, and more.
What's the maximum capacity for an event at Le Pavillon?
The Bijou d Room, at more 1,872 square feet, is our largest venue with comfortable accommodations for up to 200 guests in a theater layout and 100 guests for a seated banquet.
How far are the Superdome and Smoothie King Center from the hotel?
The Caesars Superdome and Smoothie King Center are located nearly adjacent to one another and less than a mile from Le Pavillon, a ten-minute walk from the hotel.
Is Le Pavillon Hotel a pet-friendly hotel?
At Le Pavillon Hotel, we know how much you love traveling with your furry friends. Our pet-friendly hotel welcomes pets traveling with you (up to 50 lbs). A $175 non-refundable pet fee will be charged to the room per dog.
Does Le Pavillon Hotel offer breakfast?
Le Pavillon Hotel serves a hot breakfast daily for guests to enjoy.
What is the closest airport?
The nearest airport to Le Pavillon Hotel is Louis Armstrong New Orleans International Airport, which is located 14.2 miles away from the hotel.
Does Le Pavillon have a pool?
Le Pavillon does not have a pool.
Is early check-in or late check-out available at Le Pavillon Hotel?
You may request an early check-in or late check-out, and we will try to accommodate you based on availability. An early check-in or late check-out fee of $75 may apply. For special requests, please get in touch with the front desk.
Is there a safe in the room for valuables?
Our hotel accommodations offer personal safes for your valuables and laptops. Store your valuables and enjoy your stress-free stay.
Do rooms offer workspace?
Most rooms and accommodations offer functional workspace so you can stay productive while you travel.
Does the Le Pavillon Hotel have a fitness center?
The Le Pavillon Hotel offers a complimentary fitness center, open seven days a week, 24 hours a day. The fitness center provides cardio and weight training equipment for a total body workout.
How can I request a wake-up call?
Please set up a wake-up call with the front desk to ensure you are rested and ready.